Hospitality Operations Leader

Milwaukee, WI

Full Time

Mid Level

Join our team if you love creating memorable experiences and being part of a vibrant, service-focused community! At Elite Sports Clubs, we bring people together through fitness, sports, and fun across our Milwaukee-area locations. Our clubs are built on connection—where members of all ages can belong, grow, and feel their best. We offer competitive compensation, 401k, PTO, childcare benefits, free club membership, service discounts, and more.

As our Hospitality Operations Leader, you’ll play a key role in supporting daily operations and elevating the member experience throughout the club. You’ll help guide front-line teammates, ensure smooth and welcoming check-ins, assist with member questions and problem-solving, and help maintain an organized, professional, and hospitality-driven environment. This role blends hands-on service, operational awareness, and team support to help deliver the exceptional experience our members look forward to every day.

Key skills: hospitality, customer service, leadership support, communication, conflict resolution

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Hospitality Operations Leader

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